Welcome to Culture Kings. By accessing streetwearnl.com and making a purchase, you agree to the following terms and conditions. These terms govern your use of our website, your purchases, and our relationship with you, our valued member of the kingdom. Please read them carefully.

1. Our Kingdom & Your Identity

Culture Kings is a global streetwear destination for those who define their style with confidence. Our gear—from iconic 59FIFTY Fitted caps and 9FORTY frames to statement Chains and premium Crewnecks—is crafted for individuals who rule their scene. By engaging with us, you acknowledge that our products are designed for self-expression within the global streetwear community.

2. User Obligations & Responsibilities

To keep the kingdom respectful and secure, you agree to:

  • Provide accurate, current, and complete information during account creation and checkout.
  • Use the website only for lawful purposes and not attempt to undermine its security or functionality.
  • Be responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
  • Ensure you are of legal age in your jurisdiction to form a binding contract or have parental consent.
  • Review all order details, including shipping address and product selection, before finalizing payment.

3. Products & Service Description

3.1 Product Range

We offer curated streetwear and accessories, including headwear, tops, bottoms, and jewelry. Product availability is subject to change. We strive for accurate representation through images and descriptions, but slight variations in color or detail may occur.

3.2 Non-Returnable Items

To protect community safety and product integrity, the following are FINAL SALE and cannot be returned or exchanged unless defective:

  • Accessories (特定类别 marked on product pages).
  • All Beanies & Headwear (including 9FORTY A-Frames & K-Frames).
  • Chains, Bracelets, Jewelry.
  • All items marked “Clearance” or “Final Sale”.

4. Orders & Payment Terms

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order before shipment, including for pricing errors, suspected fraud, or inventory limitations.

4.2 Payment Methods

We accept: VISA, MasterCard, JCB, and PayPal. Payment is processed securely upon order confirmation. Your card will be charged when the order is placed.

4.3 Pricing & Taxes

All prices are in US Dollars. Applicable sales tax or duties will be calculated at checkout or may be the customer’s responsibility upon delivery, depending on the shipping destination.

5. Shipping & Delivery

Shipping Regions: We ship globally, excluding select remote areas and Asia, as per our service map.

Processing: Orders are processed within 1-2 business days after payment confirmation.

Options:

  • Standard Shipping ($12.95): Via DHL or FedEx. Delivery in 10-15 business days after shipment.
  • Free Shipping: Via EMS on orders over $50. Delivery in 15-25 business days after shipment.

Delivery times are estimates and subject to customs and local carrier delays.

6. Returns, Exchanges & Refunds

6.1 Return Policy

You have 15 days from the delivery date to initiate a return for eligible items. Items must be unworn, unwashed, with all original tags and packaging.

6.2 Return Process

  1. Contact: Email [email protected] within 15 days with your order details.
  2. Authorization: We will issue an RMA (Return Merchandise Authorization) number and instructions.
  3. Ship Back: Securely pack the item with the original invoice and visible RMA. Ship to the address we provide.
  4. Customer Responsibility: Return shipping costs are your responsibility unless the item is defective or incorrect.

6.3 Refunds

Upon receipt and inspection at our Louisville HQ (4724 Harper Street, Louisville, US 40203):

  • Processing takes 3-5 business days.
  • Refunds are issued to the original payment method within 7-10 business days.
  • Original shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on this site—including logos, designs, text, graphics, and product imagery—is the property of Culture Kings or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission. Your purchase grants you ownership of the physical product, not its intellectual property.

8. Limitation of Liability

Culture Kings strives for flawless service and quality control. However, to the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the site or products.
  • Our total liability for any claim related to your order shall not exceed the purchase price of the item in question.
  • We are not responsible for delays or failures in performance due to circumstances beyond our reasonable control (e.g., acts of nature, carrier strikes, customs delays).

9. Governing Law & Disputes

These terms are governed by the laws of the United States and the Commonwealth of Kentucky. Any disputes shall be resolved in the courts located in Louisville, Kentucky. We encourage you to contact us first at [email protected] to seek an amicable resolution.

Need Backup? Contact the Crown Holders

For questions about orders, returns, or these terms:

📧 Email: [email protected]

📍 Returns & Correspondence Address:
Culture Kings, 4724 Harper Street, Louisville, US 40203

⏱️ Response Time: We aim to reply within 24-48 hours.

10. Policy Updates

We may update these Terms and Conditions to reflect changes in our practices or legal requirements. The “Last Updated” date at the top will indicate the latest version. Continued use of the site after changes constitutes acceptance.

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